I was a mid-level UX designer at Independence Blue Cross, a major health insurer for a year and a half.
Work independently or with team members to create accessible customer facing and internal business products for responsive web and native.
Elucidate business requirements and perform UX research including heuristic analysis, competitive analysis, user interviews, personas, journey mapping, and data analysis.
Build sitemaps, wireframes and high fidelity prototypes, and refine with moderated and unmoderated testing and stakeholder review.
Collaborate with development for seamless design implementation.
Please contact me to discuss my work and achievements while at IBX.